Privacy Policy

Your privacy matters. Here's how we protect your data while helping you build amazing AI agents.

Last updated: August 15, 2025

Our Commitment

At Vizra.ai, we're developers too. We understand the importance of privacy and data security. This policy explains in plain language how we handle your information when you use our services, including the Vizra Agent Development Kit (ADK) and Vizra Cloud platform.

ADK vs Cloud: What's the Difference?

Vizra ADK (Open Source)

The ADK is a Laravel package that runs entirely in your application:

  • No data is sent to Vizra servers
  • No telemetry or analytics collection
  • All data stays in your own database
  • MIT licensed - use it however you want

Vizra Cloud (Coming Soon)

The Cloud platform provides evaluation services:

  • Stores evaluation runs and results
  • Processes trace data for debugging
  • Requires account for team features
  • Data retention per your plan

Bottom line: The ADK doesn't collect any data. This privacy policy only applies when you use Vizra Cloud services.

What We Collect

Account Information

When you sign up, we collect:

  • Your name and email address
  • GitHub account info (via OAuth - we never see your GitHub password)
  • Payment details (securely processed by our payment provider)

Usage Data

We automatically collect:

  • Basic analytics (pages visited, features used)
  • Error logs to help us fix bugs
  • Performance metrics to keep things fast

How We Use Your Data

We use your information to:

Run Our Services

Provide the ADK and Cloud platform, process deployments, and manage your agents

Support You

Respond to your questions, help with issues, and provide technical assistance

Improve Performance

Monitor system health, fix bugs, and optimize our infrastructure

Keep You Updated

Send important updates, security notices, and (only if you opt-in) product news

Security & Protection

We take security seriously. Here's how we protect your data:

Encryption everywhere

All data is encrypted in transit (TLS) and at rest

Secure infrastructure

Hosted on enterprise-grade cloud infrastructure with regular security audits

Limited access

Only essential team members can access production systems

Regular backups

Your data is backed up regularly and can be restored if needed

Your Rights

You have control over your data. You can:

Access your data

Request a copy of all data we have about you

Update information

Correct any inaccurate data in your account

Delete your account

Remove all your data from our systems

Export your data

Take your data with you in standard formats

To exercise any of these rights, just email us at privacy@vizra.ai

Questions About Privacy?

We're here to help. If you have any questions about this privacy policy or how we handle your data, don't hesitate to reach out.